Terms of Service

1. Agreement to Terms

By accessing or using RoofPredict's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

RoofPredict provides property intelligence and sales workflow tools for roofing contractors. Our services include map-based ordering, report management, property reports, and related features.

3. User Accounts

To use our services, you must create an account and provide accurate, complete information. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account.

4. Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these terms. You may not use our services in any way that could damage, disable, or impair our systems or interfere with other users' access to our services.

5. Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable unless otherwise specified. We reserve the right to change our pricing with 30 days' notice.

6. Customer Content & Data Rights

You retain ownership of data and content you submit to the services (including uploaded address lists, notes, messages, form submissions, and other inputs) ("Customer Content"). You grant RoofPredict a worldwide, non-exclusive, royalty-free license to host, use, copy, process, transmit, modify (for technical purposes such as formatting), and display Customer Content to provide, maintain, and secure the services.

7. Product Improvement & Machine Learning

You agree that RoofPredict may use Customer Content and service usage data to develop, train, and improve our products, including machine learning and automated systems. When feasible, we may aggregate and/or de-identify data before using it for product improvement.

You are responsible for ensuring you have the rights and permissions to provide Customer Content to RoofPredict. Do not submit sensitive information (such as government IDs, health information, or other sensitive personal data) unless you have explicit authorization and a clear business need.

8. Reports & Disclaimers

Reports and scores are informational and are not a damage determination. RoofPredict does not provide legal, insurance, or engineering advice. A professional inspection is required to confirm roof condition and damage.

9. Intellectual Property

All content, features, and functionality of our services (excluding Customer Content) are owned by RoofPredict and are protected by intellectual property laws. You may not copy, modify, or distribute our content without our prior written consent.

10. Limitation of Liability

To the maximum extent permitted by law, RoofPredict shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services.

11. Changes to Terms

We may update these terms from time to time. We will notify you of any material changes by posting the new terms on our website. Your continued use of our services after such changes constitutes your acceptance of the new terms.

12. Contact Us

If you have any questions about these Terms of Service, please contact us at [email protected].