Privacy Policy

1. Introduction

RoofPredict ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and share information about you when you use our services.

2. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include your name, email address, company name, and payment information.

We also collect information you or your organization uploads or generates while using the services (for example: address lists, notes, report settings, messages, and form submissions). We may collect device and usage information (such as pages viewed, actions taken, and approximate location derived from IP address) to operate and protect the services.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and respond to your comments and questions.

We may also use information (including Customer Content) to develop, train, and improve our products, including machine learning and automated systems. When feasible, we may aggregate and/or de-identify data before using it for product improvement.

4. Information Sharing

We do not sell your personal information. We may share your information with service providers who assist us in operating our services, or when required by law.

If you connect third-party services (such as a CRM), we may share data with those providers at your direction and according to your configuration.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

6. Your Choices & Responsibilities

You are responsible for ensuring you have the rights and permissions to provide personal information to RoofPredict. Do not submit sensitive information (such as government IDs, health information, or other sensitive personal data) unless you have explicit authorization and a clear business need.

If your organization requires an opt-out from using Customer Content for product improvement or model training, contact us and we’ll work with you on available options.

7. Your Rights

You may access, update, or delete your account information at any time by logging into your account settings. You may also contact us to request access to your personal data or to exercise other privacy rights.

8. Contact Us

If you have any questions about this privacy policy, please contact us at [email protected].